Privacy Policy for Pack

Effective Date: 6/30/2026
Last Updated: 6/30/2026

Pack is a packaging calculator, catalog, and quote-request application provided by Inland Paper Company (“Inland Paper,” “we,” “us,” or “our”).

This Privacy Policy explains what information Pack may collect, how that information is used, and the choices available to users.

By using Pack, you agree to the practices described in this Privacy Policy.

Information We Collect

Pack may collect information you voluntarily provide when using the app, including:

  • Name

  • Email address

  • Phone number

  • Company name

  • Delivery ZIP code

  • Packaging requirements, product dimensions, weight, quantity, and product type

  • Quote-request details and notes

  • Any other information submitted through the quote request form

The app may also store packaging calculations, recommended materials, and quote history associated with your use of the app.

How We Use Information

We may use the information collected through Pack to:

  • Generate packaging recommendations

  • Recommend box sizes, cushioning, tape, and related materials

  • Respond to quote requests

  • Contact you regarding your request

  • Prepare pricing, availability, or product information

  • Improve the app, catalog, calculations, and customer experience

  • Maintain internal sales, customer-service, and business records

  • Protect the security and proper operation of the app

We do not use your information for unrelated purposes.

Sharing of Information

Inland Paper Company does not sell personal information.

We may share information only when reasonably necessary to operate the app or respond to your request, including with:

  • Inland Paper Company employees or representatives handling quotes, customer service, sales, fulfillment, or technical support

  • Service providers that help host, maintain, secure, or support the app

  • Government authorities or legal parties when required by law, regulation, subpoena, court order, or other legal process

  • Successors or purchasers in connection with a business merger, acquisition, sale, or restructuring

Data Storage and Security

We use reasonable administrative, technical, and organizational safeguards to protect information submitted through Pack.

However, no method of electronic transmission or storage is completely secure. While we work to protect your information, we cannot guarantee absolute security.

Retention of Information

We retain information only as long as reasonably necessary for business, customer-service, legal, accounting, and operational purposes.

Quote requests and related communications may be retained as part of our customer and sales records.

Your Choices

You may request to:

  • Access the personal information we hold about you

  • Correct inaccurate information

  • Request deletion of personal information, subject to legal, accounting, or operational requirements

  • Opt out of future marketing communications, if any are sent

To make a request, contact us using the information below.

Children’s Privacy

Pack is not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13. If we learn that personal information from a child under 13 has been submitted without appropriate consent, we will take reasonable steps to delete it.

Third-Party Services

Pack may rely on third-party services for functions such as app hosting, analytics, crash reporting, email delivery, or quote processing.

Those services may collect limited technical information needed to operate and improve the app, such as device type, operating system, app version, crash data, or general usage information.

If Pack uses Google services, those services may process information according to Google’s applicable privacy policies.

California Privacy Rights

California residents may have additional rights regarding personal information, including the right to request access to, correction of, or deletion of personal information, subject to certain exceptions.

Inland Paper Company does not sell or share personal information for cross-context behavioral advertising.

To submit a privacy-related request, contact us using the information below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted in the app, on our website, or through another appropriate method.

The “Last Updated” date at the top of this policy indicates when it was most recently revised.

Contact Us

For questions, requests, or concerns regarding this Privacy Policy, contact:

Inland Paper Company
1826 S Taylor Place
Ontario, CA 91761
sales@inlandpaper.com
(909) 923-4505